Help Topics

Category description:

SurePayroll FAQ
1. How do I run payroll?
2. Where's the Secure Call-in ID?
3. How do I run my household payroll?
Running Payroll
1. What does it mean to process my payroll early?
2. Auto Payroll Setup
3. Run an Extra Payroll
Year-End
1. How do I update my SUI rate?
2. Year-End Payroll Guide - General Business
3. Year-End Payroll Guide - Household Employer
Company Settings
1. My company has a new bank account. How do I change my company's payroll bank account?
2. What company deductions are supported?
3. What is required to set up a new state?
Employee Settings
1. How do I help my employee log into their Employee Portal?
2. How do I help my employee change their verification phone number?
3. What is needed for the Retirement Plan Loan deduction?
Security
1. What is “Enhanced Security?”
2. Enhanced Security - SMS (Text Message), or Voice
3. Enhanced Security Questions
Reports
1. What payroll reports are available?
2. Why is my company phone number appearing on employee paystubs?
3. Am I in compliance with Oregon's law (SB 1587) pertaining to pay stubs?
W-2 & 1099-NEC FAQs
1. When are W-2s and 1099-NECs available?
2. What's the difference between a W-2 and a W-3?
3. W-2 and 1099-NEC FAQs
Individual State Taxes & Setup
1. SUI Tax Rates & Assessments by State
2. State Income Tax (SIT) Withholding Information
3. Where do I get my State Unemployment Insurance (SUI) rate?
Taxes
1. Do you file all of my required year-end tax forms?
2. When will you pay my taxes?
3. Why can't I find my local tax?
Our Service
1. How do I cancel my subscription?
2. Accountant Access FAQs
3. Browser Compatibility
Accounting Integration
1. How do I assign accounts for accounting integration?
2. Accounting Software Version Compatibility
3. How do I export payroll data and import it to my accounting software?
Check Printing
1. How do I print checks?
2. Should I print payroll checks from payroll system or from QuickBooks?
3. The check isn’t aligned properly with the check stock. How do I adjust it?
HR Advisor
1. How do I access my state and federal labor law posters?
2. What human resources and compliance tools are available?
3. What is the HR compliance tool?
Retirement Plans
1. How do I set up a company deduction for a State-sponsored retirement plan?
2. What is a Company Match, related to Retirement Plan deductions?
3. How do I add or remove a 401(k) deduction?
Clergy/Church Payroll
1. How do I pay my minister/cleric correctly?
2. How do I enter a clergy housing allowance and still pay my clergy his earnings?
S-Corporation (Officer-Only) Payroll
1. How do I record medical insurance paid for S-Corp 2% shareholders?
2. Why am I only allowed 5 active employees?
Time Clock Integration
1. Time Clock Integration Guide
2. Which time clock systems can I use with Time Clock Integration?
3. Why are 'employee identification numbers (IDs)' needed for Time Clock Integration?
StratusTime
1. Preparing for New Hires
2. Submitting Payroll Data
3. Managing Time Cards in StratusTime Essentials
COVID-19
1. What to Know About the Paycheck Protection Program
2. Payroll Costs in the PPP Loan Forgiveness Estimator
3. Full Time Employees in the PPP Loan Forgiveness Estimator
Quarter End
1. Quarter End Checklist
2. Q1 Important Deadlines
3. Q2 Important Deadlines
Referrals
1. SurePayroll Referral Program

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