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W-2 and 1099-NEC FAQs

You will receive notification in your payroll account once your W-2/1099-NEC forms are available for you to review and print. By January 31st, you must provide your employee(s) or contractor(s) with a digital W-2/1099-NEC or notify the individual(s) that the digital form is available online in employee self-service. If you provide employees/contractors with a digital W-2/1099-NEC via electronic delivery only, you may need them to consent to not receiving a paper copy. Check with your legal or financial advisor for IRS requirements.

Where are W-2s located? 

The annual forms can be accessed from the blue banner at the top of the page in your payroll account or under Reports - Annual Reports - W-2s, 1099-NECs, W-3, 1096. 

If you are printing the W-2/1099-NEC forms, you can print them all at once under the Company Forms section or you can print them individually under the Employee Forms section.  

Employees also have access to a digital copy of their forms in employee self-service: 

  1. Once logged in to employee self-service, the forms are available under “My History” for them to review or print. 

  2. The instructions will print with the form. 

Where are my terminated employees’ W-2s? 

W-2s for terminated employees can also be accessed in your payroll account under Reports - Annual Reports - W-2s, 1099-NECs, W-3, 1096. 

NOTE:  Terminated employees will not have access to employee self-service.  If you would like to provide that access for W-2 purposes, you can change the employee status to inactive. 

What if my employees’ W-2s are incorrect? 

For a short period of time following December 31st, you will be able to correct the W-2 and 1099-NEC employee demographic information in the online form.  Access the form in your payroll account under Reports - Annual Reports - W-2s, 1099-NECs, W-3, 1096. There will be an “edit” link next to the W-2. 

Once your change has been submitted, the employee profile and W-2 or 1099-NEC will be updated online within 48 business hours. Additional fees apply.

If you do not see an “edit” link, or you have further questions, please contact Customer Care via chat or phone.  

Where are my contractors’ 1099-NEC forms?

You should also be able to locate the 1099-NEC forms in your payroll account under Reports - Annual Reports - W-2s, 1099s, W-3, 1096. 

However, if you opted out of 1099-NECs earlier in the year and still need them, please contact Customer Care via chat or phone for further assistance.  

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