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Error Messages Possible when Importing Accounts into Payroll

Note: Intacct Integration users please refer to the Intacct Product Guide or search online payroll's Online Help for "Intacct" for error assistance.


Peachtree, QuickBooks, and AccountEdge Product Users

If an error occurs or an account is not recognized during the process of importing your accounts into online payroll, the affected account will be noted on your screen with an explanation for the error. These errors are easily corrected in your accounting software.


Errors occur under the following conditions:

< >when a file contains account types not supported by the payroll systeman account name exceeds the character capacityor an account name field within the file was empty (blank)Account Type Error: To ensure your chart of accounts uploads into payroll successfully, import only the following pay types: Type 1 (Earnings & Expenses), Type 2 (Deductions & Liabilities), and Type 5 or Type 6 (Taxes & Expenses) account types. If, for example, your file includes Type 3 (Owners Equity) or Type 4 (Income from Sales), you will receive an account type error code message.

NOTE: You may continue to the next step of assigning accounts to payroll categories even if you have account type errors. The account types not supported by the payroll system will simply not be included.

Account Name Error: If you receive an account name error, simply return to your accounting software to modify the account name in question. You may need to reduce the number of characters in the account name or input an account name if one was reported empty. After corrections are made, re-export your accounts and import the new file into online payroll.

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