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What do I do with a notice from a tax agency?

For Standard Payroll and Premium Payroll plans only


First, determine which agency the notice is from (we handle certain payroll tax related notices from agencies such as the IRS, State Department of Labor/Employment, State Department of Revenue, etc).  

Second, determine what the notice is for. If it states something such as balance due, something was paid or filed incorrectly, or that there is a missing payment or filing, this is indeed a tax notice. 

Please send a copy of the tax notice to us by clicking the Help tab at the top of your account and choosing Message Us under the Contact Us section. After you upload the notice, our Service Team will contact you with next steps.  

Notices for Sales tax, federal loans, or tax notices listed above that occurred prior to using our service are your responsibility and we do not need a copy.

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