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Our Service

  • How do I cancel my subscription?

    Your business means a lot to us, and we’re sorry to see go. If there’s anything we can do, please reach out via the Help page. Cancelling Your Subscription Make sure you've processed your last payroll...

  • Accountant Access FAQs

    What is Accountant Access? Accountant Access is a feature that allows your accountant to access your payroll reports directly so you don't have to print them or email them out. It doesn't give your ac...

  • Browser Compatibility

    Our payroll application supports the current major version plus 1 prior major versions of following browsers: Chrome Microsoft Edge Firefox Safari All browsers must have cookies and JavaScript enabled...

  • Where can I see my fees and subscription info for payroll service?

    Click the “Company” Tab at the top of your payroll account and click on “Subscription” under the “Other” category.  Here you will find standard information about your payroll subscription costs as wel...

  • Will you process tax filings for a previous quarter or year?

    For Standard Payroll and Premium Payroll plans only. If you start with our service in the middle of a quarter, we will process the FUTA & SUI deposits for the entire quarter on your behalf. However, w...

  • What browsers support the file import process?

    The following browsers seamlessly support the file import process: Internet Explorer 7.0+ (except IE 5.5) Netscape 6.X, 7.0+ Firefox 2.0+ Safari 3.0+ Google Chrome 1.0+ AOL 7.0+ Opera 9.0+ Users using...