Why are my time off hours not accruing?

When reviewing time off policies, ensure the policy was set up correctly at both the company and employee levels.  

1. Click Company
2. Click Manage Policies
3. Click the Pencil Icon next to the policy in question
4. Review these fields: 
   • Policy Start/Reset Date 
   • Accrual Method and Rate 
   • Maximum Balance  
   • Rollover Balance 
5. In the menu, click Employee
6. Click on the employee in question 
7. Click Time Off
8. Click the Pencil Icon next to the Time Off policy

9. Check to see if the employee has reached the Accrual Rate per Year or Maximum Balance set by the policy